TERMS OF SERVICE
Articles on: Home
Last updated on September 22, 2020.
Important! Your access to this Website is subject to legally binding terms and conditions. Carefully read all of the following terms and conditions before proceeding. Accessing this Website is the equivalent of your signature and indicates your acceptance of these terms and conditions and that you intend to be legally bound by them. If you do not agree with these terms and conditions, you must exit the WebsiFew readersGeneral Support Policy
Articles on: Home
This Support Policy describes how we provide our support service to you during your subscription. If you have any questions or do not agree with any points, please do not hesitate to contact us via our email.
This Support Policy can be changed through time, so you should check this page from time to time for any possible changes that have been made. Any major changes will be announced via our Newsletter & ourFew readersHow can I optimize theme?
Articles on: Home
I. What is Optimize theme?
II. Start to optimize
At default, we use tech methods such as Lazy load image, Minify CSS file, Extract critical CSS, Preload web fonts, Minify Javascript file to optimize your theme. Please refer to this article for more information about technologies we use to optimize tFew readersPRIVACY POLICY
Articles on: Home
Last updated on September 22, 2020.
Perfect Apps Inc. ("Perfect Apps", "we", "us" or "our", as appropriate) respects an individual's privacy and will only collect, use or disclose your personally identifiable information (personal information) in accordance with its Privacy Policy. We recognize every individual's right to privacy and acknowledge our obligation to preserve the confidentiality of personal information. This Privacy Policy governsFew readersCOOKIE POLICY
Articles on: Home
Last updated on September 22, 2020.
Whenever you visit or interact with our Website, services, applications, or tools, Perfect Apps JSC. ("Perfect Apps") may use cookies for storing information to help provide you with a better experience.
This page is designed to help you understand more about these cookies and our use of them on our Website and in our services, applications, and tools. Below is a summary of some things you should knoFew readersI. Payment
Articles on: Home
I. Payment
Since our apps are using Shopify Payment system, we have to follow all of their Policies, therefore please read more here for more details.
In case you're having any issues with your charging/payment procedure, please contact Shopify support team as soon as possible. Also, kindly notify us by our live chat, or our email.
For upgrading and downgrading concern(s) during the billing period, please refFew readersHow many type of app-related charges are you offering?
Articles on: Home
Depend of each app, we are now offering 3 type of charges as the following
1. Free charge
You can keep using it forever WITHOUT any extra cost.
NO charging is required.
You can decide to upgrade to Paid plan whenever you want.
2. Recurring application charges
These charges are for recurring use of an app, such as a monthly subscription. They appear on your regular ShopiFew readersHow to cancel/quit/terminate/pause OneCommerce subscription?
Articles on: Home
An OneCommerce subscription (Swift and Swift Experts) gets cancelling once you uninstall the app through Shopify, or close down your e-store manually. Our support team can NOT cancel the app for you as mentioned in Support Policy
To uninstall/remove an app from your Shopify store, please follow these below steps:
Going through your Shopify admFew readersHow to create staff account and why does support team need it
Articles on: Home
We do understand your concern about your confidential information, and somehow you do not want to share it to anyone else, thus we always do our best to check your issue without staff account needed at first.
However, in some difficult situations where we need to investigate deeper, staff account is compulsory for us to understand your problem further, and find the way to fix it. Also we do have Privacy policy here (https://help.perfectapps.iFew readers