• Why don't I see my post on social media?

  Articles on: Socialpublish A post is already published or scheduled, but when the time is up, it is nowhere to be found on your page. In this case, you can go to Post Center > Error Posts to check if there is any error that prevents the post from being published. Here are how you can resolve the errors. 1. Your page is mFew readers

• How to use Hashtag Group

  Articles on: Socialpublish With this function, you can create many hashtag groups for different purposes, apply and edit them to many posts in a matter of minutes. In order to create hashtag groups, follow these steps: Go to Create Post > Type your content > Click on the Hashtag icon Click Create Group >  Enter the nFew readers

• How to save as draft/schedule/publish a post

  Articles on: Socialpublish In SocialPublish, we offer three options after creating a post: Save as a draft, Schedule to publish later or Publish on social sites right away. SAVE POST AS DRAFT After creating your post, if you want to save your post as a draft to edit it later, click Save Draft Your post will appeaFew readers

• How to create a post

  Articles on: Socialpublish Once you are done planning your content, you can create them by following these steps: Go to Create Post Tick the social media account(s) where you want to publish the post. A preview window for each account will appear. ![](https://storage.crisp.chat/users/helpdesk/website/6b81aed0Few readers

• How to create a Social Proof campaign with Ali Reviews integrationWhy do I need this integration?How to create a Social Proof campaign?How does a Social Proof campaign work?How to set up a S

  Articles on: Socialpublish Ali Reviews empowers 40,000 + Shopify stores to build social proof and maximize conversion rates by displaying reviews throughout the buyer’s journey. Join thousands of merchants to collect product reviews, display them in most stunning ways and skyrocket sales! Click Add app to install Ali Reviews now! Further information about Ali Reviews can be found [here](https://support.firFew readers

• How to change time zone for your posts

  Articles on: Socialpublish With the new Time Settings feature in SocialPublish 1.2 version, you are able to change the time zone and time/date format to match your location and preferences. HOW DOES THIS AFFECT NEWLY CREATED POSTS? Once you change the Time Settings, your newly created posts will take on these changes. YouFew readers

• How to shorten your links automaticallyShorten your links with our own serviceShorten your links with Bit.ly

  Articles on: Socialpublish Shorten your link automatically whether you are creating post individually, or schedule posts with Autopilot. Bye bye long links! You can choose between using our service (OneCommerce) and Bitly to shorten your links. If you use our service, then there is no need to sign up for a Bitly account, orFew readers

• How to connect your social media accounts to SocialpublishFor FacebookFor Twitter

  Articles on: Socialpublish To connect your social media accounts to Socialpublish, please follow these steps: Go to Manage Accounts > Click Connect Social Accounts Choose the social media account you want to connect ![](https://storage.crisp.chat/users/helpdesk/website/46dfb959a6be1800/c19f861b-b2fa-4ab8-9146-a4bd9Few readers

• Understand your post's status and performance in Posts CenterPOST'S STATUSPOST'S PERFORMANCE

  Articles on: Socialpublish After creating a post, you will want to know its status and performance. Here is our guide to better understand your post: There will be 4 status including Published Posts, Scheduled Posts, Draft Posts and Error Posts. You can filter these posts by the linked social media account. Simply click on the account and posts linked to that account will show up on the right. ![](https://storage.crisp.chat/users/helpdesk/wFew readers

• Know how many posts are in queue

  Articles on: Socialpublish The queue displays scheduled posts by Autopilot from 3 days starting the from present moment. If there is any basic error that prevents your posts from being published, it will be shown in the Queue. The most common errors are: The content exceeds Twitter/Facebook text limit TFew readers

• Which plan is Socialpublish offering?

  Articles on: Socialpublish We are offering five plans in total, which are Free, Standard, Premium, Platinum and Enterprise plan. We want all of our customers to get a full experience of our app, so we are glad to announce that you can have a 14-day trial for FREE for all paid plans. PRICING PLAN FREE PLANFew readers

• How to use Latest Product autopilotHow it worksHow to set up

  Articles on: Socialpublish Within a few clicks, you are able to plan and schedule content ahead for every newly added product. When time is up, posts promoting new products are published automatically, keeping your followers up-to-date on your new exciting products. How to activate the Autopilot? You create a Latest Product autopilot first, then add new products to your store. The autopilot will detect these products and include them inFew readers

• What will happen when you remove a social account from Socialpublish?

  Articles on: Socialpublish Before you remove your social account, please be noted that all posts belonging to that account will be deleted. Moreover, the autopilot associated with the account will also be paused. This will be iFew readers

• How to use Random Product autopilot

  Articles on: Socialpublish Autopilot is an indispensable tool that helps to create, schedule, and post all your content automatically. We believe it will be of great help to those that have many products with diverse categories, or those who just simply do not have time to manage their marketing posts. Go to Autopilot > Create Campaign > Choose Random Product > Click on the social media account you want to set the autopilot ![](https://storaFew readers

• How to update the Autopilot

  Articles on: Socialpublish With this function, you feel free to Name of the campaign or any new adjustment on the Autopilot. Please follow the instructions below: Go to Autopilot Have the new input such as the Blank, Dot, Comma on the Campaign name or Content Chose on Update Campaign button.Few readers

• Turn your product images into visually appealing contentLAYOUTELEMENTTEXTDISCOUNT

  Articles on: Socialpublish Sometimes, you might feel upset with the boring product images in your posts. It also takes time to edit them in another application, then add them back to the post in Socialpublish. Socialpublish team is pleased to bring you a brand new feature – Image Editor. You can turn boring product images into visually appealing content in a flash! This feature is integrated in Create Post, so you can refer to [this article](httpsFew readers

• How to install Socialpublish

  Articles on: Socialpublish GET SOCIALPUBLISH FROM SHOPIFY APP STORE Simply click HERE and you will be redirected to Socialpublish installation page on Shopify App Store. Then, click on the Add app button. Next, input your store's domain. ![](https://storage.cFew readers

• How to use the Discount Code and Add Tag On Image featuresDISCOUNT CODE FEATUREADD TAG ON IMAGE FEATURE

  Articles on: Socialpublish Do you want to attract your customers to your online sales? Do you want to enhance your brand awareness through social media? Worry no more, our latest two features are here to help. It lets you create an automatic discount code with a valid time, then insert the discount tag and brand logo straight into your product's image. Moreover, these two features are available on both types of Autopilots, which maximizes your reaFew readers

• How to cancel a Socialpublish subscription

  Articles on: Socialpublish There are two ways to cancel Socialpublish: uninstall Socialpublish or close down the Shopify store. UNINSTALLING SOCIALPUBLISH Go to Shopify admin > Apps > Click Delete to delete the app CLOSING DOWN THE SHOPIFY STORE If you decide to stop running the e-commerce business, youFew readers

• How to add UTM tags to your URL

  Articles on: Socialpublish With a simple set up process, you will be able to tag all your social media links with UTMs automatically. To start, go to General Settings > Click on Assign UTM > Enter the required fields > Click Assign You can see the preview of the URL in real-time in the preview above ![](https://storFew readers

• Which social media platform does Socialpublish integrate with?

  Articles on: Socialpublish Currently, Socialpublish works on Shopify platform. We do not support any other eCommerce platforms at the moment. SUPPORTED SOCIAL MEDIA PLATFORMS By using Socialpublish, you can advertise on major sales channels such as Facebook and Twitter (Instagram and Pinterest are coming soon). Since each channel has its own requirements, Socialpublish will automatically format your post to best fit the channel's interface.Few readers

• A new chapter with Socialpublish

  Articles on: Socialpublish In order to keep supporting you better as well as elevating your experience, we would like to invite you to a new chapter of our app. Starting at 3:00 AM - 5:00 AM (UTC) July 15th, 2020, we’ve become a freemium app. What does it mean to you? 1. Try Premium for free All of our users will be offered a 14-day premium plan for free. There’s no advanced charge and you can cancel anytime. You can aFew readers