Articles on: Home

How many type of app-related charges are you offering?

Articles on: Home

Depend of each app, we are now offering 3 type of charges as the following



1. Free charge







You can keep using it forever WITHOUT any extra cost.


NO charging is required.


You can decide to upgrade to Paid plan whenever you want.





2. Recurring application charges







These charges are for recurring use of an app, such as a monthly subscription. They appear on your regular Shopify subscription bill.

Normally the app will come at first with Free trial period of time (7 days)

Trial days are available for Free for testing purpose before your actual subscription.


You will have to approve charge before starting your trial, but NO cost will be issued if you uninstall the app, OR downgrade to Free plan (in case the app has or Free plan is still available) before the trial period (7 days) ends.


We do NOT issue the refund when you have finished free trial period, unless there are some errors from Shopify payment system.





3. Usage charges







These charges are variable based on how much you're using the app, or the service that it integrates with. They appear on your regular Shopify subscription bill.

If you have any further concerns, please feel free to contact us via live chat or email us at support@onecommerce.io

Updated on: 09/01/2023

Updated on: 03/04/2024

Updated on: 16/04/2024

Was this article helpful?

Share your feedback

Cancel

Thank you!