• Payment and Refund Policy

  Articles on: Welcome to OneCommerce 1. Payment Since our apps are using Shopify Payment system, we have to follow all of their Policies, therefore please read more here for more details. In case you're having any issues with your charging/payment procedure, please contact Shopify support team as soon as possible. AFew readers

• How to cancel/quit/terminate/pause the app subscription?

  Articles on: Home The app subscription gets cancelling once you uninstall the app through Shopify, or close down your e-store manually.  Our support team can NOT cancel the app for you as mentioned in Support Policy To uninstall/remove an app from your Shopify store, please follow these below steps: Going through your Shopify admin Apps page. LocateFew readers

• GDPR compliance

  Your Socialhead account information is protected by a password for your privacy and security. We use industry-standard Secure Socket Layer (SSL) software to protect the security of your PII during transmission, which encrypts all of the information you input. Only employees or agents who need personal information to perform a specific job are granted access to it. All of our employees are kept up to date on our privacy and security practices. While Socialhead uses commercially reasonable meansFew readers

• Socialhead support policy

  Articles on: Welcome to OneCommerce This Support Policy describes how we provide our support service to you during your subscription. If you have any questions or do not agree with any points, please do not hesitate to contact us via in-app live chat or email. This Support Policy can be changed through time, so you should check this page from time to time for any possible changes that have been made. Any major cFew readers

• What is Collaborator account and why I need to create it?

  What is Collaborator account? Collaborator account allows our team to get access to your Shopify dashboard to check on the issue thoroughly Collaborators don't count towards your staff limit You can easily remove our account once the issue is fixed Why our team need your Collaborator access? In some diffFew readers