FAQ: Why your subscription can't automatic charge for the next billing of subscribers through PayPal gateway?
Articles on: SubBox
If you're not yet approved for Reference Transactions with PayPal, and a customer makes an order that includes a subscription, then Shopify hides PayPal as a payment option during checkout.
This is why our app can't automatic charge for the next billing of subscribers through PayPal gateway. Please contact the PayPal support team to enable Reference Transactions.
Also, please refer to this article for more information about integrating PayPal on Shopify: click HERE
Regarding the subscriptions have this issue, please contact our support team via in-app live chat or email at support@onecommerce.io after your PayPal account is enabled Reference Transactions, we will try our best to find the solution for you.
Updated on: 31/12/2023
If you're not yet approved for Reference Transactions with PayPal, and a customer makes an order that includes a subscription, then Shopify hides PayPal as a payment option during checkout.
This is why our app can't automatic charge for the next billing of subscribers through PayPal gateway. Please contact the PayPal support team to enable Reference Transactions.
Also, please refer to this article for more information about integrating PayPal on Shopify: click HERE
Regarding the subscriptions have this issue, please contact our support team via in-app live chat or email at support@onecommerce.io after your PayPal account is enabled Reference Transactions, we will try our best to find the solution for you.
Updated on: 31/12/2023
Updated on: 16/04/2024
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