Articles on: SubBox

How to get started with SubBox app?

Articles on: SubBox

The SubBox app can help you to create a subscription plan for your customers, manage your plan and customers that subscribe to the plan and also help you edit the plan. Most importantly, all of the actions are very easy and handy. Please let's discover the app together!!!

What is a subscription?

Firstly, let me explain you what is a subscription
A subscription to a plan is an agreement between a seller and a buyer in which products are provided by the seller under their terms of them, and the subscriber will have the right to use those products and also undertakes to pay with the automatic recurring charge.

For example a customer subscribed a subscription plan with a diet food everyday for one month. The SubBox app will automatically create an order and automatically charge for it everyday for 30 days.
For that, using the app will help sellers sell more with repeat orders.

I. Plans

Plans section is where allows you to create all the subscription plans that you want. After being created, the subscription plans will be displayed on the product pages on your site in order your customers can buy them.

Please jump to the article you want to explore:
How to create a subscription plan?

Explanation of 3 subscription plan types

How to manage all subscription plans?

II. Subscriptions

In here, the app shows all customer's subscription information. It allows you sort, filter the subscription or manage detail information such as the amount of subscription, billing schedule, billing history,...

Please refer to this article for more information:
How to manage all subscriptions?

III. Subscriber

After your customers subscribed plans, the information of them is pulled to the Subscriber section, you can manage how many are plans that the customer subscribed.

Please refer to this article for more information:
How to manage your subscribers?

IV. Settings

This is the place you can set up and format all the information that you want to show to your customers. You can set up the subscription widget, customer portal, and email notification with color and text by yourself.

Please jump to the article you want to explore:
How to set up subscription widget?

How to set up the customer portal?

How to use the customer portal?

How to set up email notification?

If you have any further questions about this, don't hesitate to contact us via in-app live chat or email at

Updated on: 31/12/2023

Updated on: 16/04/2024

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