Articles on: FeedHub

Shopify Setup Guide: Enable Facebook Product Feed and metafields syncing by using FeedHub.

In this article, we will show you step by step to create a feed to sync to Facebook Catalog so that you can make it easier.

Step 1: Install the FeedHub app

Click HERE to be navigated to the FeedHub app at Shopify app store.
Click Add App from the listing page.

Step 2: Approve Install

After clicking Add app you'll be brought into your Shopify store admin.
Note that you will be prompted to log into your store if you have not already logged in yet.
Once in your Shopify admin, click Install app when prompted.

Step 3: Choose the Suitable Plan and 14-Days Free Trial

Once installed, you will be redirected to the pricing plan popup of FeedHub where you'll choose a suitable plan and try it 14 days free.

IMPORTANT: Once a plan has been selected and you go to check out, you will be brought back into your Shopify store admin to approve the plan selection and charges.
Once you approve the selection in Shopify, you'll be brought back into your FeedHub account.

Step 4: Create a Facebook Catalog

Go to Feed Center > Click on Add Feed > Choose Connect with Facebook Catalog > Log into your Facebook Business account and grant our app permission stated within the pop-up

Then, you will be redirected to the Create Feed page. You need to input the Feed Name, choose your Facebook Business Account and the Catalog ID that you just created.
Next, choose the Source (the store) you want to sync product from. If you have more than one store, you can choose more than one source.
Finally, you can also choose the exact product to be included in your feed using Product Filter. You can either include products manually by inserting their IDs or set up rules to filter specific product groups.

Later on, you can input the Language and Country of your feed on Commerce Manager. Simply click on your Catalog > Go to Settings > Choose General > Click Edit.

After you create your feed, you can see the estimated time of when the feed will be created. You are also provided with a document to indicate how long it will take for your feed to appear on Facebook.

At first, the status of products will be Pending as they are being uploaded to Facebook. After they are uploaded, they will have the Activated status, and you can see them appear on your Facebook Catalog account.

You can find the created feed appears in Feed Center with information such as Feed URL and Feed ID. You can learn more about the Feed URL and its benefit here.

Step 5: Use Mapping and Rules to optimize your feed

Both of these functions can be used to add missing required data, resolve errors/warnings or optimize your feed. However, Rules gives you greater flexibility and control over your product data. Let's see the difference between the two functions.

Mapping allows you to modify or assign the value of a product field and apply this value to all of your products. Go to the Field Mapping tab to assign information that you want.

Meanwhile, Rules allow you to modify or assign a value to only a specific product group by conditions. Go to the Field Mapping tab > click Add Rule at the Field that you want.

Step 6: Use Category Mapping to assign a category to your products

Go to the Category Mapping tab > Press Add more mapping

After selecting a collection, you can choose an existing collection in your store and assign a Category that you find suits it the best. Then, press Save & Resync.

Within the app, the category is displayed as separate levels similar to how they are listed by Facebook. You can search for the first category level using our Search bar.

You can also apply Product Category to all of your collections

Step 7: Adjust the settings of your feed

This is where you can see the feed information (feed name, ID, catalog name, catalog ID), setting up your submit schedule and adjust the product source filter. Please refer to this article to learn more.

Account Information

Please go to the Setting tab where you can see your Facebook Catalog account. You can also go straight to your Facebook catalog from here.

Feed Info

Besides having your Feed URL, you are now able to schedule the app to submit your feed and update your URL. This is a new feature that enables you to keep your feed updated and of highest quality.

Hourly: You can set a daily submit frequency, the minimum is every 3 hours and the maximum is every 12 hours starting from a specific time. You can also choose the time zone.

For example, we choose the frequency of Every 6 hours, starting from 04:44 PM and the timezone of (GMT +07:00). It means your feed will be submitted from the app to Google Merchant/Facebook Catalog at 04:44 PM of the time zone GMT +07:00. The feed will be submitted again at 10:44 PM and so on.

Daily: You can set a specific hour at which the feed will be submitted daily

Weekly: You are able to choose a specific day of the week to submit the feed

Product Source Filtering

With this feature, you can decide which products are going to be included in which feed. Isn't it amazing? You have the option to include products manually, or set up rules to include a wide range of products automatically.

Include collections manually: With this feature, you can select several collections contains products (the products have been synced into Product Center) that you want to sync for the feed. Please choose Include Collections, then click Add Collections to choose collections that you want to include.

Include specific products: Enable this function, then choose Select Products. You can search products by name and check to the item that you want to get and the click to Insert button. The included products will be listed by their IDs.

Include products by rule: The products that met the conditions you set will be included from the source. To use, simply enable the feature, then click on Condition(s), choose Field - Operator and input your value.

Step 8 : Automated Meta Field Synced

Any rule is updated in field mapping, FeedHub will automatically ship into Shopify meta field according to a pre-set schedule.

Additionally, new variant updates and category mapping will be treated similarly as well

If you have any further question about Facebook Catalog and Facebook product feed, don't hesitate to contact us via in-app live chat or email at

Updated on: 17/04/2024

Updated on: 25/04/2024

Was this article helpful?

Share your feedback


Thank you!