If you're setting up a Google product feed, you might encounter the "Generic Image" error. This happens when Google determines that your product image is too generic and does not clearly showcase the main product being advertised. A generic image can lower the effectiveness of your listing and, in some cases, lead to disapproval of your products.

Table of Contents

Understanding Errors vs. Warnings in Google Merchant Center
Steps to Fix the "Generic Image" Error
Tips to Prevent This Issue in the Future

1. Understanding Errors vs. Warnings in Google Merchant Center

Before we dive into fixing this issue, it's important to understand the difference between errors and warnings:

Errors: These are critical issues that can cause product disapproval, preventing your ads from appearing. Repeated or unresolved errors may even lead to account suspension.
Warnings: While warnings do not immediately disapprove products, they can negatively impact performance over time if left unaddressed.

2. Steps to Fix the "Generic Image" Error

Step 1: Review Google’s Image Guidelines

Google has strict guidelines for product images. Make sure your images follow these best practices:

The image should clearly display the main product being sold.
Avoid using placeholders, illustrations, or generic symbols.
Use high-quality images with good lighting and a clear background.
Ensure the image is not watermarked or heavily edited.

Step 2: Replace the Image with a More Specific One
Step 3: Request a Review

- Re-submit the feed in order to be review by Google again.

3. Tips to Prevent This Issue in the Future

Always use unique, high-quality images of your actual products.
Regularly check for disapproved products in your Google Merchant Center.
Follow Google’s best practices for images to avoid future issues.


Need More Help?

If you're still facing difficulties, feel free to reach out to us via live chat or email at support@socialhead.io. We're happy to assist you!

Curious to read more? Check out additional articles:

How to fix common unique identifiers error in Google Merchant Center (Unsupported value (restricted) gtin)
How to fix common unique identifiers error in Google Merchant Center (Ambiguous value gtin)
How to fix common unique identifiers error in Google Merchant Center (Insufficient product identifiers: missing two out of three attributes)

Updated on: 17/03/2025