Articles on: SubBox

FAQ: Why some payment gateways aren't showing on my checkout page?

Articles on: SubBox

Shopify currently requires all merchants looking to install any subscription app to use Shopify Payment, Stripe, Paypal express gateway, Apple Pay, Shop pay or Authorized.Net only.
Therefore, Shopify's checkout page only shows these payment gateways when your customers buy subscriptions.
If you integrated 4 payment gateways, but only one of all is in the Payment gate that Shopify requires, for example PayPal, the checkout page only shows PayPal when your customers buy subscriptions.

You can see all qualifying criteria for Shopify subscription API here: Eligibility Criteria

Updated on: 10/10/2022

Updated on: 16/04/2024

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