Articles on: SubBox

FAQ: Why is the subscription price incorrect?

Articles on: SubBox

In this case, please double-check the subscription plan. If it is the Prepaid or Prepaid (auto renew) plan, the subscription price = the price of product x the number of fulfillment - the discount.
If you want to the subscription price = the price of product - the discount, please choose the Pay as you go plan.

Here's an example to help you understand these plan better:
If your subscriber buys a product (the price is $5) that has a Prepaid plan with Fulfillment frequency is every 2 days, Number of fulfillment (times) is 10, and the discount is $2, they will be charge $48 ($5 x 10 - $2 ). And then you will have an order that will be posted on your Shopify order's section with 10 fulfillments, you will need to fulfill them by yourself on your Shopify admin.

Updated on: 17/11/2023

Updated on: 16/04/2024

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