Articles on: Socialwidget

Overview of Socialwidget Report

Articles on: Socialwidget

Let's have a quick overview at Socialwidget report to understand, monitor and optimize your widget performances!

Socialwidget Report assists you to learn about the insights of all installed widgets, media items and CTA buttons. Viewing these analytical data by the following simple steps:

Choose Report button

Tap the drop-down menu and choose to view the insight for the last 7, 14, 30 days or any period of times (maximum 30 days).



This section illustrates the most significant increases in your account performance.

By default, your most recently connected account will be shown at first. You are able to select a preferred account by the drop-down menu.

New followers

Total number of new followers after each day. This data will not be analyzed on any Instagram accounts with fewer than 100 followers.

Accounts reached

Total number of unique accounts have seen any content on your Instagram page.

Total impression

Total number of times media your content was clicked on your Instagram page.



If you do not connect to any Business Instagram account, this section will be invisible.
Note: These metrics are imported directly from Instagram.



This section showcases total views and top performers on media items and CTA buttons.

Also, It will analyze the performance of all active and inactive widgets connected to your Instagram or Tiktok accounts.



All Widget Viewed


This graph compares the total views of one widget in a certain period of time by hovering on it.

By default, the most recent widget is chosen at first. Please tap the drop-down menu to select a widget if you have more than one.

Note: When the widget page is refreshed, its total views will increase accordingly.

Total Views by Widget


This data shows a list of all widgets along with their total views compared to each other in the selected date range.

If there are many widgets with the same number of views, they will be listed in Alphabet order.



All Media Items Viewed


This bar chart measures total views based on the number of times when your store visitors open the popups.

If the same store visitor views the same media item in the same widget, the total views will increase accordingly.

Most Popular Media Items


This given chart reveals the top 5 media items with the highest views.




Top CTA buttons


Each column shows the top 3 products with the highest number of clicks in the selected date range.

The report includes 3 types of CTA buttons as below:

View Product Detail: This metric counts on both opening in a new tab and opening in the same tab.

Add to Cart: This metric counts when store visitors click on it.

Direct to check out: This metric counts when store visitors click on it.


If there are two or three products with the same number of clicks, they will be listed in Alphabet order.



If the same store visitor clicks the same product in the same widget, the total clicks will increase accordingly.



If you meet any issue while trying to fix these errors, do not hesitate to drop us a message in the live chat or email us at support@socialhead.io. We would love to help you out!

Updated on: 09/01/2024

Updated on: 27/06/2024

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