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How to fix common errors in Facebook Catalog (Property rich_text_description contains invalid HTML)

Property rich_text_description contains invalid HTML

This error often appears when you use special characters for your description (&, /, icon, bullet points, etc.). Therefore, you need to remove these special characters and use only plain text.

According to Facebook, a product description should be concise, easy to read and provide only information related to the product. You can refer to the Product Description Specification to understand the requirements thoroughly.

If you encounter an error that is not stated in this article, feel free to contact us via in-app live chat or email at we would love to help you out!

Updated on: 17/04/2024

Updated on: 17/04/2024

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