How to downgrade the current plan in Socialwidget
Articles on: Socialwidget
To downgrade your current plan, you need to ensure the advance features are disabled or removed to suit the conditions of your preferred plan.
Based on Socialwidget Pricing Plan, our app will automatically compare the feature data before and after downgrading and notify to the customers.
Choose Pricing Plan tab
Choose Downgrade to your preferred plan and review on the popup notification
Depending on your current advanced features and the conditions of downgraded plan, the information in the popup notifications will be different.
Proceed reducing the quotas that fit in the downgraded plan's conditions when you receive any notifications as:
Media Source
Total media sources over plan limit of the preferred plan
Hashtag media source
Tiktok media source
Stories media source
Custom profile media source
For instance: If you require downgrading to Starter plan, the Tiktok Feed, Hashtag Feed, Instagram Stories and Custom profile sources need being removed. (If any)
Gallery
Total number of galleries over your preferred plan limit
Hashtag gallery
Tiktok gallery
Stories gallery
Widget
Total number of widgets over your preferred plan limit
Creative feed widget
Stories widget
Tiktok widget
Proceed turning off or removing advanced features in order to suit the downgraded plan's conditions when you receive any notifications as:
Media Source
Source with unfit auto sync time
Choose Media source tab > Tab down the Auto-sync > Choose appropriate Auto-Sync schedule that suits your next plan
Gallery
Product variant tag with hot badge
Choose Gallery > Tag products > Remove Badge icon > Remove
Media item with variant tag/ Media item with exceeded tag limit of your preferred plan
Choose Gallery > Tag products > Bin icon > Remove
Widget
Widget with unfit desktop template of your preferred plan
Choose Widget tab > Change your current advanced widget template to Basic Grid
Widget displays number of likes/ Widget displays number of comments
Choose Widget tab > Popup Settings > Turn off Enable likes count/ Enable comments count function
Widget displays Checkout/ Add to cart button
Choose Widget tab > Shoppable Settings > Choose (View Detail) by clicking on Open product detail in same tab/ Open product detail in new tab
Widget with custom background
Choose Widget tab > Layout Settings > Reset to default background (White - #FFFFFF)
If you meet any issue while trying to fix these errors, do not hesitate to drop us a message in the live chat or email us at support@socialhead.io. We would love to help you out!
Updated on: 08/01/2024
To downgrade your current plan, you need to ensure the advance features are disabled or removed to suit the conditions of your preferred plan.
Based on Socialwidget Pricing Plan, our app will automatically compare the feature data before and after downgrading and notify to the customers.
Choose Pricing Plan tab
Choose Downgrade to your preferred plan and review on the popup notification
![](https://storage.crisp.chat/users/helpdesk/website/5e8459b65b471c00/9ad154f3-8c3e-4b34-82d4-1a8ce1_lonnan.png)
Depending on your current advanced features and the conditions of downgraded plan, the information in the popup notifications will be different.
Proceed reducing the quotas that fit in the downgraded plan's conditions when you receive any notifications as:
Media Source
Total media sources over plan limit of the preferred plan
Hashtag media source
Tiktok media source
Stories media source
Custom profile media source
![](https://storage.crisp.chat/users/helpdesk/website/36243cad6e1d1e00/a39401d8-0e64-48fb-84f2-1da6ec_1tfy7ez.png)
For instance: If you require downgrading to Starter plan, the Tiktok Feed, Hashtag Feed, Instagram Stories and Custom profile sources need being removed. (If any)
Gallery
Total number of galleries over your preferred plan limit
Hashtag gallery
Tiktok gallery
Stories gallery
![](https://storage.crisp.chat/users/helpdesk/website/dfa949d621f0a000/3059e120-2929-49e7-85a8-9c3312_1ybwhw6.png)
Widget
Total number of widgets over your preferred plan limit
Creative feed widget
Stories widget
Tiktok widget
![](https://storage.crisp.chat/users/helpdesk/website/8b3fab7f6626a000/4b3c8c14-7659-4e1c-8747-27be8f_1uve457.png)
Proceed turning off or removing advanced features in order to suit the downgraded plan's conditions when you receive any notifications as:
Media Source
Source with unfit auto sync time
Choose Media source tab > Tab down the Auto-sync > Choose appropriate Auto-Sync schedule that suits your next plan
![](https://storage.crisp.chat/users/helpdesk/website/d6ff89ac5b350000/b3a2a86b-e6ed-4e9d-8ef8-91f100_1jeexa0.png)
Gallery
Product variant tag with hot badge
Choose Gallery > Tag products > Remove Badge icon > Remove
![](https://storage.crisp.chat/users/helpdesk/website/2ad61f22caa4ee0/5ce20f74-aceb-4c34-93d7-2dc24d_zn5jwk.png)
Media item with variant tag/ Media item with exceeded tag limit of your preferred plan
Choose Gallery > Tag products > Bin icon > Remove
![](https://storage.crisp.chat/users/helpdesk/website/117820ed8bff9f00/edb76218-be7f-4cab-9545-d9a217_1p2593w.png)
Widget
Widget with unfit desktop template of your preferred plan
Choose Widget tab > Change your current advanced widget template to Basic Grid
![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_d13wms.png)
Widget displays number of likes/ Widget displays number of comments
Choose Widget tab > Popup Settings > Turn off Enable likes count/ Enable comments count function
![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/screenshot1659233296_1gip9cs.png)
Widget displays Checkout/ Add to cart button
Choose Widget tab > Shoppable Settings > Choose (View Detail) by clicking on Open product detail in same tab/ Open product detail in new tab
![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/screenshot1659230779_1xrrl83.png)
Widget with custom background
Choose Widget tab > Layout Settings > Reset to default background (White - #FFFFFF)
![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/screenshot1659233467_cmnw2c.png)
If you meet any issue while trying to fix these errors, do not hesitate to drop us a message in the live chat or email us at support@socialhead.io. We would love to help you out!
Updated on: 08/01/2024
Updated on: 27/06/2024
Thank you!