How to downgrade the current plan in Socialwidget
When it comes to managing your subscription plans with Socialwidget, sometimes upgrading to a higher plan might be necessary, but there are times when downgrading to a more suitable plan is the right choice. Downgrading your current plan helps you optimize costs and adjust your account settings to fit the new plan's requirements. However, before downgrading, it’s crucial to ensure that any advanced features not supported by the new plan are either disabled or removed. This step-by-step guide will walk you through how to downgrade your plan, ensuring a smooth transition without losing any essential features.
Check Your Current Pricing Plan
Reducing the Quotas to Fit the Downgraded Plan
Turning Off or Removing Advanced Features
Before you proceed with the downgrade, it’s essential to check your current plan and understand its features. To do this:
Choose the Downgrade option to your preferred plan from the available options.
A popup notification will appear, displaying the differences between your current and preferred plan.
Depending on your existing advanced features, this notification will highlight which features are being removed or adjusted as part of the downgrade.
Example:
If you’re downgrading to the Starter plan, features like Tiktok Feed, Hashtag Feed, Instagram Stories, and Custom Profile sources may need to be removed.
The next step is to ensure that your account’s usage is aligned with the limits of your new plan. This involves reducing certain quotas that may exceed the limits of the downgraded plan.
Media Source
Your media sources should comply with the downgraded plan’s limits. If the number of media sources exceeds your new plan’s limit, you will need to remove some. Here's some of the media sources you should check in your account:
- Total media sources
- Hashtag media source
- Tiktok media source
- Stories media source
- Custom profile media source
For example: if you're downgrading to the Starter plan, you may need to remove sources like Tiktok Feed, Hashtag Feed, Instagram Stories, or Custom Profile sources.
Gallery
The gallery is another area where adjustments need to be made. Remove any galleries that exceed your new plan's limit
- Total number of galleries
- Hashtag gallery
- Tiktok gallery
- Stories gallery
Widget
Widgets, including advanced features like creative feeds and story displays, may also need adjustments to ensure your widgets align with the limit of your new plan
- Total number of widgets
- Creative feed widget
- Stories widget
- Tiktok widget
After reviewing and reducing the quotas, you will need to disable or remove certain advanced features that are not supported by the downgraded plan.
Media Source
Source with unfit auto-sync time:
If any media source is scheduled for auto-sync at a frequency that exceeds your new plan's allowance, change the schedule.
- Go to the Media Source tab.
- Click on Auto-sync.
- Choose an appropriate sync schedule for your new plan.
Gallery
Product variant tag with badge:
If your gallery contains product tags with badges that aren't supported by your downgraded plan, remove them.
- Choose Gallery > Tag products.
- Remove the badge icon by clicking the Remove button.
Media item with variant tag:
Remove any media items with variant tags or exceeded tag limits.
- Choose Gallery > Tag products.
- Click on the Delete to remove the items.
Widget
Widget with unfit desktop template:
If your widget uses an advanced desktop template, switch to a basic grid.
- Choose Widget tab.
- Change the template to Basic Grid.
Widget displaying number of likes/comments:
Disable the feature that displays likes or comments if they are not supported by your new plan.
- Go to Popup Settings.
- Turn off the "Enable likes count" or "Enable comments count" functions.
Widget with Checkout/Add to Cart button:
If your widget includes a checkout or cart button, switch to a simpler option like "View Detail."
- Go to Shoppable Settings.
- Choose View Detail by clicking on Open product detail in same tab or Open product detail in new tab.
Widget with custom background:
Reset your widget background to the default setting.
- Go to Layout Settings.
- Set the background to default (White - #FFFFFF).
Downgrading your Socialwidget plan is an excellent way to optimize your resources and cost. However, it’s essential to ensure that all advanced features not supported by the new plan are either turned off or removed to avoid any disruptions. By following the steps outlined in this guide, you can successfully downgrade your plan and maintain the functionality you need without exceeding your new plan’s limits.
Take the time to check your pricing plan, review your quotas, and disable or adjust advanced features for a smooth and cost-effective transition.
If you meet any issue while trying to fix these errors, do not hesitate to drop us a message in the live chat or email us at support@socialhead.io. We would love to help you out!
Table of Contents
Check Your Current Pricing Plan
Reducing the Quotas to Fit the Downgraded Plan
Turning Off or Removing Advanced Features
Step 1. Check Your Current Pricing Plan
Before you proceed with the downgrade, it’s essential to check your current plan and understand its features. To do this:
Choose the Downgrade option to your preferred plan from the available options.
A popup notification will appear, displaying the differences between your current and preferred plan.
Depending on your existing advanced features, this notification will highlight which features are being removed or adjusted as part of the downgrade.
Example:
If you’re downgrading to the Starter plan, features like Tiktok Feed, Hashtag Feed, Instagram Stories, and Custom Profile sources may need to be removed.
Step 2. Reducing the Quotas to Fit the Downgraded Plan
The next step is to ensure that your account’s usage is aligned with the limits of your new plan. This involves reducing certain quotas that may exceed the limits of the downgraded plan.
Media Source
Your media sources should comply with the downgraded plan’s limits. If the number of media sources exceeds your new plan’s limit, you will need to remove some. Here's some of the media sources you should check in your account:
- Total media sources
- Hashtag media source
- Tiktok media source
- Stories media source
- Custom profile media source
For example: if you're downgrading to the Starter plan, you may need to remove sources like Tiktok Feed, Hashtag Feed, Instagram Stories, or Custom Profile sources.
Gallery
The gallery is another area where adjustments need to be made. Remove any galleries that exceed your new plan's limit
- Total number of galleries
- Hashtag gallery
- Tiktok gallery
- Stories gallery
Widget
Widgets, including advanced features like creative feeds and story displays, may also need adjustments to ensure your widgets align with the limit of your new plan
- Total number of widgets
- Creative feed widget
- Stories widget
- Tiktok widget
Step 3. Turning Off or Removing Advanced Features
After reviewing and reducing the quotas, you will need to disable or remove certain advanced features that are not supported by the downgraded plan.
Media Source
Source with unfit auto-sync time:
If any media source is scheduled for auto-sync at a frequency that exceeds your new plan's allowance, change the schedule.
- Go to the Media Source tab.
- Click on Auto-sync.
- Choose an appropriate sync schedule for your new plan.
Gallery
Product variant tag with badge:
If your gallery contains product tags with badges that aren't supported by your downgraded plan, remove them.
- Choose Gallery > Tag products.
- Remove the badge icon by clicking the Remove button.
Media item with variant tag:
Remove any media items with variant tags or exceeded tag limits.
- Choose Gallery > Tag products.
- Click on the Delete to remove the items.
Widget
Widget with unfit desktop template:
If your widget uses an advanced desktop template, switch to a basic grid.
- Choose Widget tab.
- Change the template to Basic Grid.
Widget displaying number of likes/comments:
Disable the feature that displays likes or comments if they are not supported by your new plan.
- Go to Popup Settings.
- Turn off the "Enable likes count" or "Enable comments count" functions.
Widget with Checkout/Add to Cart button:
If your widget includes a checkout or cart button, switch to a simpler option like "View Detail."
- Go to Shoppable Settings.
- Choose View Detail by clicking on Open product detail in same tab or Open product detail in new tab.
Widget with custom background:
Reset your widget background to the default setting.
- Go to Layout Settings.
- Set the background to default (White - #FFFFFF).
Downgrading your Socialwidget plan is an excellent way to optimize your resources and cost. However, it’s essential to ensure that all advanced features not supported by the new plan are either turned off or removed to avoid any disruptions. By following the steps outlined in this guide, you can successfully downgrade your plan and maintain the functionality you need without exceeding your new plan’s limits.
Take the time to check your pricing plan, review your quotas, and disable or adjust advanced features for a smooth and cost-effective transition.
If you meet any issue while trying to fix these errors, do not hesitate to drop us a message in the live chat or email us at support@socialhead.io. We would love to help you out!
Updated on: 04/04/2025
Thank you!