FAQ: Why Do Token Issues Keep Occurring?
Token issues can disrupt the functionality of your Instagram widget, causing unexpected disconnections. These issues occur due to various reasons, including Instagram API limitations and password changes. In this guide, we will explain the main causes and provide a step-by-step solution to resolve token issues effectively.
Why Does This Happen?
How to Switch and Reconnect Your Account
Instagram API tokens can expire randomly, especially for Personal Instagram accounts. This can prevent your widget from displaying Instagram content properly.
Token expiration can occur due to:
- Using a Personal Instagram account instead of a Professional account.
- Changing your Facebook or Instagram password.
- Disruptions in the connection between Instagram and the Socialwidget app.
To minimize the risk of token expiration, we highly recommend switching to a Professional Instagram account linked to a Facebook Page. This setup provides better stability and reduces the likelihood of token issues.
Follow these steps to switch and properly reconnect your Instagram account to Socialwidget:
Check your Instagram account type
- Open Instagram and go to Settings → Account.
- If your account is set to Personal, switch to a Professional (Business) account.
Connect Instagram to a Facebook Page
- Open Facebook and navigate to Page Settings.
- Under Linked Accounts, connect your Instagram account to a Facebook Page.
Reconnect your account in Socialwidget
- Open the Socialwidget app.
- Navigate to Account → Add Account.
- Select Instagram with Facebook Page and click Connect.
- Follow the prompts to complete the connection process.
Once the connection is complete, your Instagram widget should function properly without further token issues.
Token issues can be frustrating, but switching to a Professional Instagram account and linking it to a Facebook Page can help prevent future problems. By following the steps outlined above, you can ensure a stable connection and keep your widget running smoothly.
If you have any further questions or concerns, feel free to contact us via chat or email at support@socialhead.io." target="_blank" rel="noopener noreferrer" role="link" class="csh-markdown csh-markdown-link csh-markdown-link-text">support@socialhead.io
Table of Contents
Why Does This Happen?
How to Switch and Reconnect Your Account
Instagram API tokens can expire randomly, especially for Personal Instagram accounts. This can prevent your widget from displaying Instagram content properly.
Why Does This Happen?
Token expiration can occur due to:
- Using a Personal Instagram account instead of a Professional account.
- Changing your Facebook or Instagram password.
- Disruptions in the connection between Instagram and the Socialwidget app.
To minimize the risk of token expiration, we highly recommend switching to a Professional Instagram account linked to a Facebook Page. This setup provides better stability and reduces the likelihood of token issues.
How to Switch and Reconnect Your Account
Follow these steps to switch and properly reconnect your Instagram account to Socialwidget:
Check your Instagram account type
- Open Instagram and go to Settings → Account.
- If your account is set to Personal, switch to a Professional (Business) account.
Connect Instagram to a Facebook Page
- Open Facebook and navigate to Page Settings.
- Under Linked Accounts, connect your Instagram account to a Facebook Page.
Reconnect your account in Socialwidget
- Open the Socialwidget app.
- Navigate to Account → Add Account.
- Select Instagram with Facebook Page and click Connect.
- Follow the prompts to complete the connection process.
Once the connection is complete, your Instagram widget should function properly without further token issues.
Token issues can be frustrating, but switching to a Professional Instagram account and linking it to a Facebook Page can help prevent future problems. By following the steps outlined above, you can ensure a stable connection and keep your widget running smoothly.
If you have any further questions or concerns, feel free to contact us via chat or email at support@socialhead.io." target="_blank" rel="noopener noreferrer" role="link" class="csh-markdown csh-markdown-link csh-markdown-link-text">support@socialhead.io
Updated on: 31/03/2025
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