How to fix common errors in Facebook Catalog (Property rich_text_description contains invalid HTML)
Property rich_text_description contains invalid HTML
This error often appears when you use special characters for your description (&, /, icon, bullet points, etc.). Therefore, you need to remove these special characters and use only plain text.
According to Facebook, a product description should be concise, easy to read and provide only information related to the product. You can refer to the Product Description Specification to understand the requirements thoroughly.
![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_1h11tn0.png)
If you encounter an error that is not stated in this article, feel free to contact us via in-app live chat or email at support@socialhead.io we would love to help you out!
Updated on: 17/04/2024
Updated on: 17/04/2024
Thank you!