> ## Knowledge Base Index > Fetch the complete knowledge base index at: https://socialhead.crisp.help/sitemap.xml > Use this file to discover available pages before exploring further. > Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash). # How to set up and schedule sync your Product Source for the first time After installing FeedHub, you will be directed to the Setup page. This guide will walk you through the process of configuring a product source that best fits your needs. --- ### Table of Contents 1. [Source Filter](#1-first-step-source-filter) * Platform Account * Product Source Filter * Exclude Products 2. [Source Setting](#1-second-step-source-setting) * Product Title and Descriptions Preference * Include Variants * Hidden Products 3. [Schedule Sync](#1-third-step-schedule-sync) * Hourly Sync * Daily Sync * Weekly Sync --- # First Step: Source Filter 1. **Platform Account** In this section, you will see which store is connected to the app. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1fk5swx.png) 2. **Source Filter** You can choose to create your feed from **All Products** in your store or from **Include collections** only. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_sudl1t.png) 3. **Exclude Products** This feature allows you to exclude specific products from syncing to the app. You can exclude collections, products manually or set up rules for automatic exclusion. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1y9ey6y.png) ###### Exclude Collections * Enable this function. * Click **+Add collections**. * Search for collection by name and tick on it to apply ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_dk9m27.png) * The selected collection will be sorted out. You can click on **+Add collections** to select another one to exclude ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1e3xq4m.png) ###### Exclude Specific Products Manually * Enable this function. * Click **Select Products**. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_lvczuc.png) * Search for products by name and click **Insert** to exclude them. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1bxph3b.png) * The excluded products will be listed by their IDs. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_i6k7ju.png) ###### Exclude Products by Rules * Enable this function. * Click on **Condition(s)**. * Choose **Field - Operator** and input your value. * Use **OR** and **AND** conditions to customize exclusion rules. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_51r85c.png) # Second Step: Source Setting 1. **Product Title and Descriptions Preference** You can choose to use the default product titles and descriptions from your store or retrieve them from the **SEO** section in Shopify. * **Default Title**: Uses product information as it appears in your store. * **Use from SEO**: Retrieves titles and descriptions from Shopify’s **Edit website SEO** section. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1n51nz3.png) If you choose **Use from SEO**, your titles and descriptions will be taken from the **Edit website SEO** section in Shopify. This function is useful if you want to optimize your titles and descriptions, and you want them to be different from the ones in-store. ![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_7a9ayo.png) ![](https://storage.crisp.chat/users/helpdesk/website/ab8a6f89b0a19000/image_s0pbfs.png) 2. **Include Variants** Choose between: * **First Variant**: Includes only the first variant of each product. * **All Variants**: Includes all variants of each product. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1ab1u4i.png) 3. **Hidden Products** To prevent unpublished products from syncing, turn off **Import unpublished products**. This ensures only available products are included in your feed. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_qkoro1.png) # Third Step: Schedule Sync Keeping your product listings up to date is crucial. You can choose from the following sync schedules: 1. **Hourly Sync** * Set a frequency between 3 to 12 hours. * Choose a specific starting time and time zone. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_qmsp4s.png) 2. **Daily Sync** * Choose a specific hour for daily product updates. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_k2ygwg.png) 3. **Weekly Sync** * Select a specific day for product updates. ![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_rxk1ld.png) Press **Save**, and your product source setup is complete! --- Now that your product source is set up, you can create feeds for Google and Facebook effortlessly. For further setup, refer to the following articles: * [Create a Google feed](https://socialhead.crisp.help/en/article/create-and-upload-a-product-feed-to-google-merchant-center-180r9im/?bust=1749220627759) * [Create a Facebook feed](https://socialhead.crisp.help/en/article/create-and-upload-a-product-feed-to-facebook-catalog-1dxadp6/) * [Set up an FBE feed](https://socialhead.crisp.help/en/article/set-up-both-facebook-feed-and-facebook-shop-in-one-go-using-fbe-facebook-business-extension-1eb7w67/) If you have any further concern, you can always reach out to us via in-app live chat or email at [support@socialhead.io](mailto:support@socialhead.io).