> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://socialhead.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to download the feed as the XML file

Normally, merchants can copy the URL of the feed they created in FeedHub and use it for different purposes. However, starting from January 6, 2022, with the release of version 3.9, FeedHub introduced a new feature that allows users to download their feeds as XML files. This article will guide you through the process of downloading your feed.

### Table of Contents

1. [Accessing the Feed](#1-accessing-the-feed)
2. [Locating the Download Button](#1-locating-the-download-button)
3. [Downloading the Feed](#1-downloading-the-feed)
4. [Opening the XML File](#1-opening-the-xml-file)
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# Accessing the Feed

To download your feed, first, navigate to the feed you want to download within FeedHub.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_suhci0.png)

# Locating the Download Button

Once you are on the feed page, go to the **Settings** section. Under **Feed Info**, you will see the **Download** button located to the right of the feed's URL.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1fe21hr.png)

# Downloading the Feed

Click on the **Download** button. The feed will automatically download to your device as an XML file.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_1xm6v1x.png)

# Opening the XML File

Once the XML file is downloaded, you can open it using any XML viewer or text editor. This allows you to access the feed's data and use it as needed.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_mrqn07.png)

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By following these steps, you can easily obtain your feed data and use it for various applications. If you encounter any issues, feel free to reach out to our support team for assistance.

If you meet any issue while trying to fix these errors, drop us a message in the live chat or email us at [support@socialhead.io](support@socialhead.io) We are eager to help!