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# How to change Facebook Account on OnePixel


Switching your connected Facebook account in the OnePixel app is a straightforward process but comes with important consequences like removing all your existing Pixels. This guide will walk you through each step to ensure a smooth and secure transition.

## Table of Contents

[1. Step 1: Access the Settings Menu](#2-step-1-access-the-settings-menu)
[2. Step 2: Click the “Change Account” Button](#2-step-2-click-the-change-account-button)\
[3. Step 3: Confirm the Action](#2-step-3-confirm-the-action)
[4. Step 4: Authenticate the New Facebook Account](#2-step-4-authenticate-the-new-facebook-account)
[5. Step 5: Facebook Account Changed](#2-step-5-facebook-account-changed)
---

## Step 1: Access the Settings Menu

Open the **OnePixel** app and navigate to the **Accounts** menu. This is where all integration configurations are managed.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_atkvs9.png)

---

## Step 2: Click the “Change Account” Button

In the **Facebook** section, click the **Change Account** button to initiate the account-switching process.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_b41zxm.png)

---

## Step 3: Confirm the Action

A warning message will appear. Confirm that you want to proceed.
⚠️ **Important:** This action will remove **all current Facebook Pixels** installed via OnePixel, and it **cannot be undone**.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_f3e28x.png)

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## Step 4: Authenticate the New Facebook Account

A Facebook login popup will appear. Make sure:

* You're logged into the **correct Facebook Business account** in your browser.
* You follow all the prompts to **grant necessary permissions** to the OnePixel app.

![Facebook login](https://storage.crisp.chat/users/helpdesk/website/e2a689159d5bf000/bf92a446-e37e-4224-8093-3dc5a9_q5kg11.png)
![Grant permissions](https://storage.crisp.chat/users/helpdesk/website/490654c9c6b08c00/41cbbb32-e5c2-4374-a4be-566723_19d7d5q.png)
![Final permission step](https://storage.crisp.chat/users/helpdesk/website/f6af17ecfdc93800/ba4cf84a-6e53-4e99-a976-3dbe31_1441o9s.png)

---

## Step 5: Facebook Account Changed

Once the authentication is complete and permissions are granted, your Facebook account will be successfully updated.

![](https://storage.crisp.chat/users/helpdesk/website/-/c/b/9/2/cb92164b6e8ef000/image_18v2ehb.png)

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Changing your Facebook account in the OnePixel app is a quick process but requires careful attention, especially since all previously installed Pixels will be removed permanently. Be sure to double-check that you're logged into the correct Business account and grant the required permissions during the setup.

Now you're all set with your new Facebook account linked to OnePixel!

If you have any further questions don't hesitate to contact us via in-app live chat or email at [support@socialhead.io](support@socialhead.io)