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# FAQ: Why do I have the "system error" when connecting my Tiktok business account?

Articles on: [OnePixel](/en/category/onepixel-1lr293q/)

If you go to our app and connect your TikTok business account, you may have a "system error", this is a bug from the TikTok interface.  
  
![](https://storage.crisp.chat/users/helpdesk/website/3212cfd2d94a3e00/2af2a565-9966-4020-9b20-99e8b8_gxfeb.png)  
  
In this case, you just need to open a new tab and log in to your TikTok business account first - [https://ads.tiktok.com/i18n/home?_source_=ads_homepage&lang=vi&region=0](https://ads.tiktok.com/i18n/home?_source_=ads_homepage&lang=vi&region=0), then please access our app to connect your TikTok business account.

Updated on: 09/01/2024